Privacy

Last updated: March 20, 2026.

Personal Information We Collect

• Contact details, such as your company's name, your first and last name, email address, state, and phone number.
• Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise.
• Marketing data such as your preferences for receiving our marketing communications, and details about your engagement with them.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

• Subscriber identifiers such as names, email addresses, phone numbers, address to provide our services.

• Third parties, such as our business partners and others.
• Public sources, such as social media platforms.

• Device data, such as your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information such as city, state or geographic area.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the website, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
• Cookies, which are text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

How We Use Personal Information

• Communicate with you about the Services, including by sending information, announcements, updates, security alerts, and administrative messages;
• Provide, operate and improve the Services and our business;
• Provide support for the Services, and respond to your requests, questions and feedback.

• Direct marketing. We may send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via postal mail, email, telephone, text message, and other means. You may opt out of our marketing communications as described in the "Opt out of marketing communications" section below. Marketing text messages are sent only to users who have explicitly opted in to receive them.
• Interest-based advertising. We engage our advertising partners, including third party advertising companies and social media companies, to advertise our Services. We and our advertising partners may use cookies and similar technologies to collect information about your interaction (including the data described in the "Automatic data collection" section above) over time across the web, our communications and other online services, and use that information to serve online ads. You can learn more about your choices for limiting interest-based advertising in the "Online tracking opt out" section below.

• Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
• Protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
• Audit our internal processes for compliance with legal and contractual requirements and internal policies;
• Enforce the terms and conditions that govern our website and Services; and
• Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

How We Share Personal Information

Your Choices

• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
• Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
• Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
• Platform opt outs. The following advertising partners offer opt out features that let you opt out of use of your information for interest-based advertising:
• Google: www.adsettings.google.com
• Facebook: www.facebook.com/about/ads
• Twitter: www.twitter.com/settings/personalization
• Advertising industry opt out tools. You can also use these opt out options to limit use of your information for interest-based advertising by participating companies:
• Digital Advertising Alliance for Websites: outout.aboutads.info
• Digital Advertising Alliance for Mobile Apps: https://youradchoices.com/appchoices
• Network Advertising Initiative: optout.networkadvertising.org

Google User Data

• Data that users directly provide to us, such as document files or folder structures stored in their Google Drive.
• Any personal data (e.g., names, contact information) associated with documents users choose to integrate within our platform.

• With our service providers who assist with our platform operations, bound by confidentiality agreements.
• With legal authorities or others when required by law or to protect rights, safety, or property.

• Encryption of data during transfer and storage.
• Secure access controls to limit data access only to authorized personnel.
• Regular security audits and risk assessments to ensure continuous protection against unauthorized access, data breaches, or leaks.

• User data is retained based on user engagement and requirements for platform functionality.
• Users may request the deletion of their data at any time by contacting us at help@icon.com.
• We permanently delete user data from our systems once the retention period expires (90 days) or upon user request, as outlined in this privacy policy.

Other Sites and Services

Data Security

Children

Changes to This Privacy Policy

SMS Verification

SMS Marketing

How to Contact Us